For over 25 years we have been trying to figure out how to build a better branch.  Collectively, we have built 1,200, closed 500 & renovated 500 branches.

How can we build something that flexes?  That allows for adaptions in both physical and digital aspects?  In 5 years we want a timely refresh that isn’t a renovation.

But how do you build it without a ridiculous price tag?

Howcaninverhelp

 

IMPROVE SELF SERVE ADOPTION

  • Develop metrics for branches on adoption rates
  • Targeted incentives for client migration
  • Employee to client education
  • Low cost cross–channel marketing

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 LongTerm

BUILD SUCCESSFUL LONG-TERM TECHNOLOGY ROADMAP

  • Perform current state capability assessment
  • Staff and resource gap analysis
  • Recommend investment sequencing
  • Create funding plan and ROI analysis

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 DigitalSales

INCREASE DIGITAL SALES

  • Review sales funnel and fall out rates
  • Analyze processes, page tags and risk flags
  • Improve SEO tools and customized messaging
  • Understand system stability & impact analysis

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 DigitalSalesChannel

ALIGN DIGITAL & PHYSICAL CHANNELS

  • Establish Digital to branch lead generation
  • Evaluate Branch, Call Center & Digital platforms
  • Branch staff digital awareness & education
  • Integrate digital into branch sales process

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