November 2018
The Branch & Digital Convergence
Recently, I had the pleasure of contributing to BAI's Banking Strategies podcast. If you want to learn more about branch and digital convergence and the evolution of the Universal Banker into the Digital Ambassador follow [...]
October 2018
BIA Beacon 2018: Branch & Digital Conversion, It’s about time.
For a copy of this presentation contact Tom McDermott at tmcdermott@inverconsultinggroup.com or (206) 890 1901
April 2017
How are you setting your ATM strategy?
For those that have read Inver's blog ATM 5.0: The Branch Disruptor, you may find this article we recently published with the ATMMarketplace interesting. It talks about the (r)evolution of the ATM, but centers around [...]
Emotional Currency: How Clients’ Money Stories Guide Decisions
The evolution of how clients pursue and use the talents of an investment or financial advisor have changed dramatically over the past decade. With the movement towards robo-advisors and the plethora of information provided by [...]
March 2017
ATM 5.0: The Branch Disruptor
Our society has evolved beyond the 9 to 5 constraints to be a consumer driven powerhouse that likes to have what it wants, in the moment it wants it. The ATM was born to fill [...]
June 2016
Digital Sales Targets: Why the mystery?
What are your Digital Sales Targets? No one talks about it. Banks and credit unions direct the conversation to their the online servicing capabilities, but no one wants to talk about growth rates or what [...]
